Shinjiru server ssh not working

just bought my vps from shinjiru, its totally different from digitaloceam, i am confused, i tried to use cmd to open the vps now, its not working, (port 22: Connection timed out), i use ssh root@my ip i got
no ipv4
just ip
its not working

on buying from shinjeru u will get creds on your email
also point to note that shinjeru server has different ssh port i think is 54321 it may be different in your case

ssh [email protected] -p 54321

this is how u can login

did you got it working ?